Be Part of the Solution!

At CodeBlue we recognize and reward achievement, while encouraging personal and professional development. Our strength comes from the diversity of the people we employ and the opportunities we offer to them.

Benefits Package

  • Healthcare: We offer comprehensive healthcare plan coverage. A portion of your medical premium is employer-paid.
  • Dental: Our dental plan partner has an extensive network of qualified providers for your preventive, basic, major, and orthodontia dental services. A portion of your dental premium is employer-paid.
  • Vision: We offer eye care coverage which includes benefits for prescription glasses and contact lenses.
  • Life: Company-paid basic life benefits of 1x salary to a maximum of $200,000 are provided. Optional life and dependent life benefits available.
  • Disability: Long-term disability coverage is offered with an income replacement benefit of 60% of total monthly earnings to a maximum monthly benefit of $8000.
  • Flexible Spending Account (FSA): We offer an FSA account for our associates to set aside pretax dollars to offset the cost of health and dependent care expenses.
  • 401K: We offer an employer-sponsored retirement plan for all eligible associates. The company matches 25% of employee contributions up to $500 annually.
  • Vacation: We realize just how important time away from work can be to rest and recharge with your family and friends. As such, CodeBlue offers a robust vacation package to our associates.

Benefit eligibility is based on position.

Paid Training & Development

  • CodeBlue offers paid, in-house, new hire orientation, training, and on-going training assistance for all associates.
  • You may be cross-trained in multiple areas to allow for a more diversified work environment.
  • Professional, knowledgeable, and courteous trainers are available to assist you as needed or as requested.

Incentive Plans & Drawings

We strive to offer rich and competitive incentive plans to reward your exceptional performance. A variety of plans exist for hourly and salaried associates with earning potentials in excess of $4,000 annually. We also have multiple drawings and giveaways tied to exceptional attendance and performance metrics, including meals and beverages, movie tickets, and apparel.

Dynamic Referral Rewards Program

Associates are encouraged to refer friends and family for employment, when positions are available. The referring associate is eligible to receive more tickets, apparel, and cash, subject to certain guidelines.

Associate Recognition, Appreciation, & Advancement Opportunities

We host frequent company-sponsored events to promote an atmosphere of teamwork and celebration of organization achievements including associate appreciation week, special recognition events and annual holiday celebrations and potlucks. We have secured several discounts from local merchants and retailers for the benefit of our associates.

Job Openings

What if you could join a company with so many opportunities that you have a 93% chance of being promoted within one year? If joining an innovative company and having a career helping others is a path you want to follow, upload your resume today!

Managed Repair Specialist

Hudson, OH

A Managed Repairs Specialist is responsible for the daily implementation of file management, exemplary customer services, and both strong written and verbal communication to ensure that all clientele receive the highest level of customer service.

Make outbound calls and answer inbound calls fielding questions pertinent to an existing claim, and determine the appropriate course of action while maintaining phone etiquette, dedication to customer service, and strong problem-solving abilities​.

Enter data and other relevant information proficiently and accurately into client claims database or other business applications, as required





Affiliates Territory Manager

Springfield, OH

Quality Assurance Analyst

Springfield, OH

Accounting Administrator

Eau Claire, WI

 
Position Summary:
To manage the day-to-day activities and financial analysis related to accounts receivable processing for   assigned accounts in order to minimize the impact to the business. The Accounting Administrator is a  support  position within Code Blue.  This hourly (non-exempt) position is not considered nor is it  recognized as a management position.
 
General Duties and Responsibilities
• Monitor the aging of assigned Accounts Receivable accounts to ensure impacts to the organization are minimized
• Identify and troubleshoot potential billing challenges in order to assist in the timely and accurate collection of outstanding receivables
• Document payment cycles, billing cycles, error report procedures, account activities, and results in order to assist with future account management needs
• Complete After-Hours billing on a monthly basis
• Interpret, analyze, and assist with customer inquiries which may vary in nature
• Work with assigned customer base, National Account Coordinators (NACs), National Sales Directors (NSDs), Accounting, senior management, and shops as appropriate to resolve unpaid invoices while maintaining a positive business relationship
• Note irregularities on invoices and forward to Accounts Receivable Lead, NACs, and/or NSDs for review
• Request Accounts Receivable and Accounts Payable adjustments with proper documentation and approvals
• Review and issue letters to Insured and/or contact Insured via phone when necessary to make collections or resolve questions
• Research payments of unapplied cash which may need to be applied to Accounts Receivable and work to resolve the said issue with designated peer in Waco Accounting Department
• Provide prompt and efficient responses, reports, and resolutions to each inquiry in a courteous and professional manner
• Enter data and other relevant information into call center, client claims database, or other call center applications completely and accurately
• Ensure quality standards are met
• Suggest Accounts Receivable process improvements, when applicable
• Assist all departments in a courteous and professional manner to reach business goals and objectives
• Participate in individual and team trainings and meetings; to ensure accurate information is relayed to customers, and individual performance is maximized
• Be available to work flexible hours, including nights, weekends, and overtime when required
• Apply and follow all customer service and call center policies and procedures
• Perform other duties as assigned
 
Education:
Associates degree in Accounting.
Prefer one to two years experience in accounts receivable/payable.
 
General Knowledge and Skills:
• Strong computer skills, including excellent Excel knowledge and familiarity with Word and Access
• Ability to handle interruptions and follow through to resolution in a timely fashion
• Keyboard a minimum of 35 words per minute, preferred 65 words per minute
• Demonstrates knowledge of accounting principles
• Knowledge of insurance industry preferred
• Ability to problem-solve using analytical processes
• Ability to perform and interpret basic and complex computer commands
• Ability to handle conflict in a professional and courteous manner
• Excellent verbal, electronic, and written communication and customer service skills
• Work with peers and all departments for the common goals of the organization
• Reliable in meeting work commitments
• Regular adherence to the Attendance Policy
• Ability to diffuse volatile situations
• Must be a team player
• Must be flexible and adapt to most any situation

FNOL Quality Assurance Specialist

Springfield, OH

Managed Repair Supervisor

Hudson, OH

A Managed Repairs Supervisor is responsible for leading a team of professional Managed Repair Specialists and Examiners that deliver high level, individual claim management and exceptional customer service. A Managed Repair Supervisor is expected to be a highly motivated, self-starter with strong decision-making, leadership, analytical, time management, investigation, prioritization, and organizational skills.  Must also have proven ability and experience in processing claims, customer service and problem resolution.  

  • Critical thinker with innovative problem-solving skills.
  • Strong negotiation and customer service skills with the ability to handle conflict in a professional and courteous manner and diffuse volatile situations by balancing company guidelines and customer needs.
  • Communicate concise information verbally and electronically.
  • Write information that is correct, clear, easy to understand, and grammatically correct.
  • Work with peers and leadership staff for the common goal of the organization
  • Reliable in meeting work commitments and deadlines
  • Flexible and able to adapt to any situation. 
  • Highly computer literate with proficiency in MS Office and related business and communication tools.
  • Communication: Ability to communicate new and old concepts to adult learners and relay those concepts in a way that is engaging and helpful.
  • Organization & Time Management: Manages time effectively so that the right time is allocated to the right activity.  Effective assigns specific time slots to activities as per their importance.  Makes the best use of their time. 
  • People Leadership: Constantly find new and engaging ways to relay the same concepts and aren't afraid to adopt new learning strategies or materials so that they're accessible and engaging.
  • Relationship Building: Develops internal and external professional, trusting relationships.  Purposefully develops networks to build value through collaboration.
  • Teamwork & Collaboration:  Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspective and working with others as a way to achieve the best output possible.
  • Bachelor's degree in Business Management, or any related field
  • 3 – 5 years' experience working in the insurance claims processing industry as a people leader
  • Entry level Xactimate knowledge​


Accounts Payable Manager

Eau Claire, WI

Job Summary                         

Responsible for the day-to-day operations of the Accounting A/P Team. Plans, directs, manages, and evaluates team performance to ensure accurate records regarding vendors and receiving a high level of service. 

 

General Duties and Responsibilities​

  • Responsible for leading the accounts payable function in compliance with internal controls, policies and procedures.
  • Effectively identify, recommend, and implement scalable process optimization, resource efficiency, and automation opportunities.
  • Act as point of escalation for accounts payable to ensure timely remediation of issues.
  • Manage and develop team members to meet key metrics such as on-time and accurate invoice processing and to plan and execute improvement projects.
  • Oversee vendor onboarding and maintain the integrity of vendor files and documents, such as W-9's, to ensure compliant, complete, and accurate information.
  • Collaborate closely with Accounting Manager for an efficient close process and to produce accurate financial reporting.
  • Ensure timeliness of annual vendor 1099's and other tax-related filings.
  • Work closely with external auditors during audit by preparing requested information and addressing auditor inquiries related to A/P.
  • Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships.
  • Participate in special projects, analysis as required by Accounting Manager.
  • Knowledge of insurance industry preferred.
  • Review and approval of accounts payable for coding accuracy.
  • Preparing and posting of monthly journal entries associated with accounts payable.
  • Performs other duties as required.

     

    Educational Requirements
  • High School Diploma
  • Bachelor's degree in Accounting or related experience

     

    General Knowledge, Skills & Experience
  • Strong computer skills with experience in Excel pivot and look-up tables and knowledge of Word, Access, and Outlook.
  • Strong knowledge and experience with Great Plains and Management Reporter.
  • Ability to handle interruptions and follow through to resolutions in a timely fashion.
  • Type a minimum of 45 words per minute.
  • A minimum of 135 keystrokes per minute for 'Ten key'.
  • Demonstrated strong knowledge of Accounting principles.
  • Ability to problem-solve using analytical processes.
  • Ability to handle conflict and disagreement in a professional and courteous manner.
  • Excellent verbal, electronic, written communication, and customer service skills.
  • Ability to work with peers and all departments for the common goals of the organization.
  • Reliability in meeting work commitments.
  • Ability to diffuse volatile situations.
  • Ability to lead and manage teams effectively.

Must be a 'Team Player'. 


Sales Specialist

Remote

Position Summary:

Accuserve is an innovative third-party administrator that uses proven science and revolutionary technology to manage property claims. At Accuserve we recognize and reward achievement, while encouraging personal and professional development. Our strength comes from the diversity of the people we employ and the opportunities we offer to them.

Under the direction of the Sales Supervisor the Sales Specialist provides excellent customer support and service activities to our internal and external customers, vendors, contractors, and carriers teams in the claims process.   This is a fulltime position that is remote. 

Responsibilities:

  • Develop new business opportunities through calls and leads.
  • Assess the needs/wants of the policyholder.
  • Act as a liaison between contractor and policyholder.
  • Communicate with carriers, contractors, estimators and policyholders.
  • Monitor the progress of all files and/or projects.
  • Communicate with all parties to resolve issues and/or provide additional guidance and directions as needed.
  • Adhere to and promote all customer service standards.
  • Frequent collaboration with team members
  • Performs other duties as assigned.

Minimum Requirements:

  • High school diploma or equivalent education required
  • Previous call center experience (one year) required
  • Customer service experience (3 years) preferred
  • Previous Salesforce experience (preferable)
  • Previous NICE inContact experience (preferable)
  • Ability to multitask effectively and maintain accuracy
  • Ability to communicate in a professional, polite and friendly manner
  • Gain customer trust and respect by establishing and maintaining effective relationships
  • Meet, maintain, and exceed production goals
  • Available to work a flex schedule including evenings and weekends required
  • Reliable broadband internet and ability to work from home required
  • Excellent interpersonal and communication skills
  • Knowledge of Google Docs and Microsoft Office Suite
  • Computer literacy and processing skills
  • Previous insurance claims experience is a plus
  • Knowledge of the roofing industry is a plus



Contact Us

Corporate Center
14 E. Main Street, 4th Floor
Springfield, Ohio 45502

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