Be Part of the Solution!

At CodeBlue we recognize and reward achievement, while encouraging personal and professional development. Our strength comes from the diversity of the people we employ and the opportunities we offer to them.

Benefits Package

  • Healthcare: We offer comprehensive healthcare plan coverage. A portion of your medical premium is employer-paid.
  • Dental: Our dental plan partner has an extensive network of qualified providers for your preventive, basic, major, and orthodontia dental services. A portion of your dental premium is employer-paid.
  • Vision: We offer eye care coverage which includes benefits for prescription glasses and contact lenses.
  • Life: Company-paid basic life benefits of 1x salary to a maximum of $200,000 are provided. Optional life and dependent life benefits available.
  • Disability: Long-term disability coverage is offered with an income replacement benefit of 60% of total monthly earnings to a maximum monthly benefit of $8000.
  • Flexible Spending Account (FSA): We offer an FSA account for our associates to set aside pretax dollars to offset the cost of health and dependent care expenses.
  • 401K: We offer an employer-sponsored retirement plan for all eligible associates. The company matches 25% of employee contributions up to $500 annually.
  • Vacation: We realize just how important time away from work can be to rest and recharge with your family and friends. As such, CodeBlue offers a robust vacation package to our associates.

Benefit eligibility is based on position.

Paid Training & Development

  • CodeBlue offers paid, in-house, new hire orientation, training, and on-going training assistance for all associates.
  • You may be cross-trained in multiple areas to allow for a more diversified work environment.
  • Professional, knowledgeable, and courteous trainers are available to assist you as needed or as requested.

Incentive Plans & Drawings

We strive to offer rich and competitive incentive plans to reward your exceptional performance. A variety of plans exist for hourly and salaried associates with earning potentials in excess of $4,000 annually. We also have multiple drawings and giveaways tied to exceptional attendance and performance metrics, including meals and beverages, movie tickets, and apparel.

Dynamic Referral Rewards Program

Associates are encouraged to refer friends and family for employment, when positions are available. The referring associate is eligible to receive more tickets, apparel, and cash, subject to certain guidelines.

Associate Recognition, Appreciation, & Advancement Opportunities

We host frequent company-sponsored events to promote an atmosphere of teamwork and celebration of organization achievements including associate appreciation week, special recognition events and annual holiday celebrations and potlucks. We have secured several discounts from local merchants and retailers for the benefit of our associates.

Job Openings

What if you could join a company with so many opportunities that you have a 93% chance of being promoted within one year? If joining an innovative company and having a career helping others is a path you want to follow, upload your resume today!

Accounts Payable Manager

Eau Claire, WI

Job Summary                         

Responsible for the day-to-day operations of the Accounting A/P Team. Plans, directs, manages, and evaluates team performance to ensure accurate records regarding vendors and receiving a high level of service. 

 

General Duties and Responsibilities​

  • Responsible for leading the accounts payable function in compliance with internal controls, policies and procedures.
  • Effectively identify, recommend, and implement scalable process optimization, resource efficiency, and automation opportunities.
  • Act as point of escalation for accounts payable to ensure timely remediation of issues.
  • Manage and develop team members to meet key metrics such as on-time and accurate invoice processing and to plan and execute improvement projects.
  • Oversee vendor onboarding and maintain the integrity of vendor files and documents, such as W-9's, to ensure compliant, complete, and accurate information.
  • Collaborate closely with Accounting Manager for an efficient close process and to produce accurate financial reporting.
  • Ensure timeliness of annual vendor 1099's and other tax-related filings.
  • Work closely with external auditors during audit by preparing requested information and addressing auditor inquiries related to A/P.
  • Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships.
  • Participate in special projects, analysis as required by Accounting Manager.
  • Knowledge of insurance industry preferred.
  • Review and approval of accounts payable for coding accuracy.
  • Preparing and posting of monthly journal entries associated with accounts payable.
  • Performs other duties as required.

     

    Educational Requirements
  • High School Diploma
  • Bachelor's degree in Accounting or related experience

     

    General Knowledge, Skills & Experience
  • Strong computer skills with experience in Excel pivot and look-up tables and knowledge of Word, Access, and Outlook.
  • Strong knowledge and experience with Great Plains and Management Reporter.
  • Ability to handle interruptions and follow through to resolutions in a timely fashion.
  • Type a minimum of 45 words per minute.
  • A minimum of 135 keystrokes per minute for 'Ten key'.
  • Demonstrated strong knowledge of Accounting principles.
  • Ability to problem-solve using analytical processes.
  • Ability to handle conflict and disagreement in a professional and courteous manner.
  • Excellent verbal, electronic, written communication, and customer service skills.
  • Ability to work with peers and all departments for the common goals of the organization.
  • Reliability in meeting work commitments.
  • Ability to diffuse volatile situations.
  • Ability to lead and manage teams effectively.

Must be a 'Team Player'. 


Customer Service Representative

Springfield, OH

​To support and assist in the Water Mitigation department with answering phone calls and completing data entry as needed. The Customer Service Representative is a support position within CodeBlue. 

· Applies and follows all customer service, Company policies and procedures, including script adherence.
· Communicates with assigned team to ensure workload is completed in a timely manner.
· Maintains contractor payment release records and ensures all documentation required is received prior to payment release.
· Completes claim set up via the First Notice of Loss and Systems as needed.
· Attach and label photos to claim files.
· Functions as a front-line call center to assist callers with inquiries. Transfers calls to appropriate party to handle.
· Interprets, analyzes, and assists with customer inquiries which may vary in nature.
· Provides prompt and efficient responses and resolutions to each inquiry in a courteous and professional manner, regardless of how the inquiry is received (e.g.: in-bound call, claim alert, email, fax, or electronic data interchange).
· Provides product technical information required to respond to customer inquiries by phone, mail, and/or email.
· Enters data and other relevant information into client claims database or other business applications, as required completely and accurately.
· Understands and ensures that quality standards are met.
· Assists all departments in a courteous and professional manner to reach business goals and objectives.
· Performs follow-up in accordance with documented and/or stated guidelines.
· Works with and maintains professional relationships with Insurance Clients, Insureds, co-workers, and contractor personnel to ensure callers are receiving proper service.
· Adheres to assigned work schedule.
· Exhibits a professional image and behavior.
· Is available to work flexible hours, including nights, weekends, and overtime when required.
· Meets or exceeds benchmarked metrics (metrics are subject to change as our business needs/model changes) designed to measure productivity and/or quality.
· Provides prompt and efficient routing of calls (i.e. scope, transfer of a call, daily readings, invoice questions, demo authorization, carrier escalation, adjuster questions)

· Applies and follows all customer service, Company policies and procedures, including script adherence.
· Communicates with assigned team to ensure workload is completed in a timely manner.
· Maintains contractor payment release records and ensures all documentation required is received prior to payment release.
· Completes claim set up via the First Notice of Loss and Systems as needed.
· Attach and label photos to claim files.
· Functions as a front-line call center to assist callers with inquiries. Transfers calls to appropriate party to handle.
· Interprets, analyzes, and assists with customer inquiries which may vary in nature.
· Provides prompt and efficient responses and resolutions to each inquiry in a courteous and professional manner, regardless of how the inquiry is received (e.g.: in-bound call, claim alert, email, fax, or electronic data interchange).
· Provides product technical information required to respond to customer inquiries by phone, mail, and/or email.
· Enters data and other relevant information into client claims database or other business applications, as required completely and accurately.
· Understands and ensures that quality standards are met.
· Assists all departments in a courteous and professional manner to reach business goals and objectives.
· Performs follow-up in accordance with documented and/or stated guidelines.
· Works with and maintains professional relationships with Insurance Clients, Insureds, co-workers, and contractor personnel to ensure callers are receiving proper service.
· Adheres to assigned work schedule.
· Exhibits a professional image and behavior.
· Is available to work flexible hours, including nights, weekends, and overtime when required.
· Meets or exceeds benchmarked metrics (metrics are subject to change as our business needs/model changes) designed to measure productivity and/or quality.
· Provides prompt and efficient routing of calls (i.e. scope, transfer of a call, daily readings, invoice questions, demo authorization, carrier escalation, adjuster questions)

A High School Diploma or GED is required

Contact Us

Corporate Center
14 E. Main Street, 4th Floor
Springfield, Ohio 45502

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