Be Part of the Solution!

At CodeBlue we recognize and reward achievement, while encouraging personal and professional development. Our strength comes from the diversity of the people we employ and the opportunities we offer to them.

Benefits Package

  • Healthcare: We offer comprehensive healthcare plan coverage. A portion of your medical premium is employer-paid.
  • Dental: Our dental plan partner has an extensive network of qualified providers for your preventive, basic, major, and orthodontia dental services. A portion of your dental premium is employer-paid.
  • Vision: We offer eye care coverage which includes benefits for prescription glasses and contact lenses.
  • Life: Company-paid basic life benefits of 1x salary to a maximum of $200,000 are provided. Optional life and dependent life benefits available.
  • Disability: Long-term disability coverage is offered with an income replacement benefit of 60% of total monthly earnings to a maximum monthly benefit of $8000.
  • Flexible Spending Account (FSA): We offer an FSA account for our associates to set aside pretax dollars to offset the cost of health and dependent care expenses.
  • 401K: We offer an employer-sponsored retirement plan for all eligible associates. The company matches 25% of employee contributions up to $500 annually.
  • Vacation: We realize just how important time away from work can be to rest and recharge with your family and friends. As such, CodeBlue offers a robust vacation package to our associates.

Benefit eligibility is based on position.

Paid Training & Development

  • CodeBlue offers paid, in-house, new hire orientation, training, and on-going training assistance for all associates.
  • You may be cross-trained in multiple areas to allow for a more diversified work environment.
  • Professional, knowledgeable, and courteous trainers are available to assist you as needed or as requested.

Incentive Plans & Drawings

We strive to offer rich and competitive incentive plans to reward your exceptional performance. A variety of plans exist for hourly and salaried associates with earning potentials in excess of $4,000 annually. We also have multiple drawings and giveaways tied to exceptional attendance and performance metrics, including meals and beverages, movie tickets, and apparel.

Dynamic Referral Rewards Program

Associates are encouraged to refer friends and family for employment, when positions are available. The referring associate is eligible to receive more tickets, apparel, and cash, subject to certain guidelines.

Associate Recognition, Appreciation, & Advancement Opportunities

We host frequent company-sponsored events to promote an atmosphere of teamwork and celebration of organization achievements including associate appreciation week, special recognition events and annual holiday celebrations and potlucks. We have secured several discounts from local merchants and retailers for the benefit of our associates.

Job Openings

What if you could join a company with so many opportunities that you have a 93% chance of being promoted within one year? If joining an innovative company and having a career helping others is a path you want to follow, upload your resume today!

Claims Representative

Springfield, OH

Does the concept of innovation and being part of a nationally-recognized and thriving company with the ambition to change the industry get you excited? If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, Code Blue is the place for you.

Code Blue LLC, an independent third party administrator for the property and casualty insurance industry, is revolutionizing the claims management process through Speed, Science and Service. Because we are an innovator in the industry, our water mitigation team members must possess a certain level of specialized knowledge, but don’t worry, Code Blue has an exceptional group of talented professionals providing all the necessary training.


Position Description:

  • Work with assigned contractors and manage between 15 and 30 property damage claims at any given time.
  • Analyze inquiries and serve as an advocate for the policyholder/homeowner.
  • Review loss and coverage information and determine if the policy provides coverage for the type of loss.
  • Actively manages claims to mitigate damage for insurance carriers and expedite closure of claims. This includes daily contact while contractor is onsite to minimize reconstruction and drying cycle times.
  • Provides prompt and efficient responses and resolutions to each inquiry in a courteous and professional manner.
  • Applies and follows all customer service, restoration claim, and Company policies and procedures, including script adherence.
  • Review loss and coverage information and determine if the policy provides coverage for the type of loss.


  • High school diploma or equivalent.
  • Keyboard a minimum of 35 words per minute, preferred 55 words per minute
  • Internet savvy and functional knowledge of Windows XP, Excel, Word, and other Microsoft Office programs.
  • Able to handle conflict in a professional and courteous manner.
  • Minimum of 3 years experience with Customer Service
  • Excellent communication skills
  • The ability to exercise discretion, independent judgment, and manage time wisely
  • Insurance industry background is a plus.
  • Able to Pass IICRC WRT certification course after hire


  • Incentive pay plan
  • Medical, dental, vision and life insurance
  • 401K plan
  • Opportunity for advancement

Contact Center Supervisor

Eau Claire, WI & Springfield, OH

Contact Center Operations Manager

Eau Claire, WI & Springfield, OH

Water Mitigation Supervisor



Human Resources Business Partner

Hybrid, Springfield Area

​Accuserve Solutions is seeking an experienced human resources business partner to join our growing organization. In this position, you will primarily act as a consultant for company management on all issues related to human resources. You should be a proactive communicator and change agent, someone who can successfully balance employee needs with business objectives to create integrated solutions.  The HRBP will report directly to the Manager, People Experience.

Responsibilities and Duties

  • Builds strong relationships with leaders, learns the business operations, and provides thought partnership on how HR can help deliver the business plan
  • Participates in the development and implementation of talent development plans and programs, including but not limited to talent assessments, succession planning, career roadmap and staff development in partnership with business leaders by analyzing and interpreting business and talent needs
  • Participates in the development and implementation of organizational design plans and programs, in partnership with business leaders by analyzing and interpreting operational needs
  • Create & revise HR policies in accordance with organizational goals, industry trends and labor laws or regulations
  • Participates in evaluation and monitoring of training programs to ensure training objectives are met
  • Identify training needs and collaborate on creating a professional development curriculum
  • Responsible for collaborating with talent acquisition and department leaders to developing, maintaining & executing standard onboarding & offboarding processes keeping with best practices
  • Participates in the development and implementation and maintenance of performance management strategies and tools
  • Partners with leadership and uses data to identify skill and capability gaps, key talent, retention risks, workforce planning, succession planning, and engagement opportunities.
  • Monitor, audit, and investigate HR related matters and regulations including, but not limited to sexual harassment, discrimination, ADA, FMLA, Wage and Hour, EEOC, DOL.
  • Participate in the candidate screening/interviewing process to ensure new hires align with upper management's goals
  • Find ways to build morale, improve workplace relationships, and boost productivity and retention
  • Responsible for deploying tactics to build culture and retain talent
  • Participates in development, implementation and maintenance of employee rewards and recognition programs
  • Participates in the strategy to institutionalize and communicate Accuserve values and
  • Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary
  • Coaching staff and leaders at all levels of the organization to improve capabilities in support of employee engagement
  • Professional ability to handle confidential and sensitive information
  • Anticipate and respond quickly and creatively to changing and sometimes competing priorities
  • Other duties as assigned
  • Travel may be required up to 20%

Minimum Requirements

  • ​Bachelor's degree in Human Resources, Business Management, or related field required
  • 4 to 6 years of experience in human resources required
  • PHR or SHRM-CP Certification required.
  • In-depth knowledge of HR functions, employment law and regulatory compliance
  • Training & development experience is a must. Building & facilitating leadership trainings, onboarding trainings, etc. Experience working with an LMS – assigning & tracking trainings; and building training profiles for specific jobs
  • Previous experience with Paylocity a plus
  • Excellent communication & interpersonal skills
  • Proficient in Microsoft Office
  • Prior experience in a merger & acquisition environment or start-up environment is a must
  • Prior experience supporting multiple locations is preferred
  • Ability to travel
  • Reliable home broadband internet service with minimum 10 meg download and 1 meg upload 
  • Core Competencies

    • Coaching: Assists individuals to achieve objectives by applying the appropriate level of direction ranging from high-level guiding questions to specific instruction.
    • Influence: Impacts others' thinking, decisions, or behavior through inclusive practices and relationship building. Drives action through influence, often without authority.

    • Conflict Management: Investigates and resolves conflicts by applying conflict resolution methodologies. Preserves relationships throughout the resolution process.
    • Relationship Building: Develops internal and external professional, trusting relationships. Purposefully develops networks to build value through collaboration.
    • Customer Focus: Prioritizes and acts on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
    • Critical Thinking:  Evaluates requests to understand big picture, effectively executes on plans, drives for results and takes accountability for outcomes; is self-motivated and seizes opportunities to make a difference

Accounts Payable Manager

Englewood, CO

Job Summary                         

Responsible for the day-to-day operations of the Accounting A/P Team. Plans, directs, manages, and evaluates team performance to ensure accurate records regarding vendors and receiving a high level of service. 


General Duties and Responsibilities​

  • Responsible for leading the accounts payable function in compliance with internal controls, policies and procedures.
  • Effectively identify, recommend, and implement scalable process optimization, resource efficiency, and automation opportunities.
  • Act as point of escalation for accounts payable to ensure timely remediation of issues.
  • Manage and develop team members to meet key metrics such as on-time and accurate invoice processing and to plan and execute improvement projects.
  • Oversee vendor onboarding and maintain the integrity of vendor files and documents, such as W-9's, to ensure compliant, complete, and accurate information.
  • Collaborate closely with Accounting Manager for an efficient close process and to produce accurate financial reporting.
  • Ensure timeliness of annual vendor 1099's and other tax-related filings.
  • Work closely with external auditors during audit by preparing requested information and addressing auditor inquiries related to A/P.
  • Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships.
  • Participate in special projects, analysis as required by Accounting Manager.
  • Knowledge of insurance industry preferred.
  • Review and approval of accounts payable for coding accuracy.
  • Preparing and posting of monthly journal entries associated with accounts payable.
  • Performs other duties as required.


    Educational Requirements
  • High School Diploma
  • Bachelor's degree in Accounting or related experience


    General Knowledge, Skills & Experience
  • Strong computer skills with experience in Excel pivot and look-up tables and knowledge of Word, Access, and Outlook.
  • Strong knowledge and experience with Great Plains and Management Reporter.
  • Ability to handle interruptions and follow through to resolutions in a timely fashion.
  • Type a minimum of 45 words per minute.
  • A minimum of 135 keystrokes per minute for 'Ten key'.
  • Demonstrated strong knowledge of Accounting principles.
  • Ability to problem-solve using analytical processes.
  • Ability to handle conflict and disagreement in a professional and courteous manner.
  • Excellent verbal, electronic, written communication, and customer service skills.
  • Ability to work with peers and all departments for the common goals of the organization.
  • Reliability in meeting work commitments.
  • Ability to diffuse volatile situations.
  • Ability to lead and manage teams effectively.

Must be a 'Team Player'. 

Accounts Receivable Specialist

Hybrid, Denver
Transparency in Coverage

To ensure compliance with the Transparency in Coverage (TiC) and Consolidated Appropriations Act (CAA) mandates Accuserve Solutions is providing the following link, This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Contact Us

Corporate Center
14 E. Main Street, 4th Floor
Springfield, Ohio 45502

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